The customer agreed, and decided to wait and see if the part surfaces on the secondary market down the road. Apple, he estimated, would charge anywhere from about $800 to $1200. Tishkoff thinks he could have made the repair for a couple hundred dollars. “We just had to hand back the machine and say I’m really sorry.” He couldn’t find a new one anywhere else either. “We can’t get parts directly from Apple,” says owner Eric Tishkoff, explaining that the company refuses to sell to independent shops like his. Technicians took the machine apart, isolated the broken part, and found a potentially easy fix a power port. Last month, a customer brought her 2018 Macbook Air into West Seattle Computers.
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